Design@Impelsys

Impelsys is a technology solutions and services provider for content publishers, learning providers, and enterprises, offering digital platforms for e-books, learning management systems, bespoke e-learning content, and end-to-end solutions for the electronic dissemination of knowledge.

Snapshots / Snippets of some of my work at Impelsys! 👇

IPC Suite 2.0

Digital Publishing re-imagined

iPublishCentral Suite, their flagship product is a powerful SaaS platform that caters to content creators and enables them to distribute their content digitally to B2B and B2C customers. Impelsys boasts a customer base of more than 200 publishers worldwide including MIT Press, Wolters Kluwer, Sesame Street, McGraw-Hill Education, HarperCollins, and Encyclopaedia Britannica, Inc. etc.

I was fortunate to be at the helm of a comprehensive redesign and digital transformation for the iPublish Central Suite. This was an incredibly challenging process as it involved rethinking several core workflows, cutting out legacy ones, moving to a micro-services-based architecture, and Introducing some self-serve workflows - Building a SaaS tool without disrupting the existing end-user experience. I was responsible for all aspects of the user experience, from research and design to product testing and launch (link)

Introducing Journals on the IPC Suite

The IPC Suite primarily catered to digital books, courses, and exams. In 2019, Impelsys explored adding support for e-publishing and distribution of Academic and Scientific Journals on their platform, which could give them a competitive edge in the market.

I was tasked with leading the Product Design for supporting Journals on the IPC Suite back office / Admin module. The work included building some new workflows around supporting Journal subscriptions, setting up Pricing and delivery and Managing end users - both retail and institutional.

Later that year, the pilot version of the IPC suite with Journal support was Introduced at the Frankfurt Book Fair.

MedLern

New Product Development @ Impelsys

In 2019, Impelsys was looking to explore and build a novel learning solution for healthcare. MedLearn(formerly IPC Health) was envisioned as a digital platform to serve Hospitals and Healthcare professionals with a comprehensive suite of learning and training solutions.

My Role: I led the user research and design for this platform from the ground up. I crafted the experience for the entire admin module, including the Course Builder to manage content, the Training Manager to manage both Offline and Online Training, and facilitate continuous learning and assessment.

Impact: In January 2020, Impelsys launched- the iPC Health platform. By 2021, the platform had been adopted by more than 130 leading hospitals, impacting the lives of around 30,000 Indian healthcare professionals. As a result, Impelsys announced the spinoff of its venture iPC Health into a separate entity, MedLern.

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